Usability books
This is one of a series of reading lists I put together between 2002 and 2004 when I was starting out in interaction and experience design, building out a personal canon from books I was buying, borrowing from libraries, or lending to students. The lists are grouped by topic. This one is on usability, the discipline that gave interaction design its empirical grounding.
Don Norman’s The Design of Everyday Things is the foundational book, and still the one to read first. Steve Krug’s Don’t Make Me Think is the approachable practitioner’s companion. Beyer & Holtzblatt’s Contextual Design is the canonical research-methods book, the one that taught a generation of designers how to watch users in their actual contexts. Nielsen is the dominant figure of the era, for better and worse; both his books are worth knowing even where you disagree.
The Amazon links below are what I had at the time, most will be dead now, but the ISBNs will find you a copy.
The Design of Everyday Things
Donald Norman.
amazon.co.uk / amazon.com
Things That Make Us Smart
Donald Norman.
amazon.co.uk / amazon.com
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
Douglas K. Van Duyne, James Landay, Jason I. Hong.
amazon.co.uk / amazon.com
User-Centred Web Design
John Cato.
amazon.co.uk / amazon.com
Contextual Design: A Customer-Centered Approach to Systems Designs
Hugh Beyer, Karen Holtzblatt.
amazon.co.uk / amazon.com
User and Task Analysis for Interface Design
Joann Hackos, Janice Redish.
amazon.co.uk / amazon.com
Shaping Web Usability: Interaction Design in Context
Albert N. Badre.
amazon.co.uk / amazon.com
Submit Now: Designing Persuasive Websites
Andrew Chak.
amazon.co.uk / amazon.com
Handheld Usability
Scott Weiss.
amazon.co.uk / amazon.com
Web Accessibility for People With Disabilities
Michael G. Paciello.
amazon.co.uk / amazon.com
Design by People for People: Essays on Usability
Russell Branaghan.
amazon.co.uk / amazon.com
Designing Web Usability
Jakob Nielsen.
amazon.co.uk / amazon.com
Usability Engineering
Jakob Nielsen.
amazon.co.uk / amazon.com
Web Site Usability
Jared M. Spool.
amazon.co.uk / amazon.com
Don’t Make Me Think!: A Common Sense Approach to Web Usability
Steve Krug.
amazon.co.uk / amazon.com